Diversity and Inclusion Manager

DIVERSITY AND INCLUSION MANAGER

JOB SUMMARY

The Diversity and Inclusion Manager develops and supports initiatives that promote an inclusive, respectful, and equitable workplace. The role works with HR and organizational leaders to strengthen inclusive practices across recruitment, employee development, engagement, and workplace culture.

The position monitors diversity and inclusion initiatives, provides guidance to managers and employees, and recommends improvements that support an inclusive employee experience.

KEY RESPONSIBILITIES

1. Diversity & Inclusion Strategy

• Develop and support diversity and inclusion initiatives aligned with organizational goals.
• Establish programs that promote inclusion, belonging, and equal opportunity.
• Monitor progress and recommend improvements.

2. Inclusive Recruitment

• Partner with recruitment teams to promote inclusive hiring practices.
• Review recruitment processes for potential barriers to diverse talent.
• Support outreach to diverse talent networks and communities.

3. Employee Engagement

• Develop initiatives that promote employee belonging and engagement.
• Support employee resource groups and inclusion activities.
• Gather employee feedback on workplace inclusion.

4. Training & Awareness

• Coordinate diversity, equity, and inclusion training programs.
• Develop awareness resources and learning materials.
• Support managers in promoting inclusive workplace practices.

5. Data & Reporting

• Track relevant diversity and inclusion metrics.
• Analyze workforce data to identify trends and opportunities.
• Prepare reports and recommendations for HR and leadership.

6. Policy & Compliance

• Support the development and review of inclusive HR policies.
• Promote consistent application of workplace policies and practices.
• Stay informed about relevant employment and equal opportunity requirements.

KEY PERFORMANCE INDICATORS (KPIs)

• Employee participation in inclusion initiatives.
• Employee engagement and inclusion feedback.
• Progress against diversity and inclusion objectives.
• Participation in diversity and inclusion training.
• Effectiveness of inclusive recruitment initiatives.
• Accuracy of diversity-related reporting.
• Employee resource group participation and engagement.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Psychology, Business Administration, Sociology, or a related field.
• 4–6 years of experience in HR, diversity and inclusion, employee engagement, or a related area.
• Experience developing or coordinating workplace inclusion initiatives.
• Relevant HR or DEI certification is an advantage.

REQUIRED SKILLS & COMPETENCIES

• Diversity and inclusion management
• Inclusive recruitment practices
• Employee engagement
• Training and facilitation
• HR policy development
• Data analysis and reporting
• Strong communication and interpersonal skills
• Cultural awareness
• Conflict resolution
• Project management
• Problem-solving and collaboration

CORE VALUES

• Integrity
• Respect
• Inclusion
• Equity
• Professionalism
• Accountability
• Collaboration
• Excellence
• Continuous Improvement

WORKING RELATIONSHIPS

Internal:

• Head of HR / HR Director
• HR Team
• Department Managers
• Employees
• Senior Management

External:

• Diversity and inclusion organizations
• Community organizations
• Professional networks
• External consultants and training providers

ROLE EXPECTATIONS

• Promote an inclusive and respectful workplace culture.
• Support fair and inclusive HR practices.
• Develop meaningful diversity and inclusion initiatives.
• Provide practical guidance to managers and employees.
• Monitor and report on inclusion-related progress.
• Maintain confidentiality and professionalism.
• Demonstrate integrity, cultural awareness, collaboration, and accountability.