GLOBAL MOBILITY MANAGER
JOB SUMMARY
The Global Mobility Manager oversees employee mobility programs, including international transfers, relocations, immigration, and cross-border assignments. The role ensures mobility processes are compliant, efficient, and aligned with business and employee needs.
KEY RESPONSIBILITIES
1. Global Mobility Management
- Manage international assignments, relocations, transfers, and repatriations.
- Coordinate mobility processes from initiation through completion.
- Ensure employees receive appropriate relocation and mobility support.
2. Immigration & Compliance
- Coordinate work permits, visas, and immigration documentation.
- Monitor immigration requirements and deadlines.
- Ensure compliance with applicable immigration and employment regulations.
3. Employee Support
- Serve as a key contact for employees during mobility processes.
- Provide guidance on relocation and immigration requirements.
- Address employee mobility concerns and coordinate resolutions.
4. Vendor & Stakeholder Management
- Manage relationships with immigration, relocation, and other mobility providers.
- Coordinate with HR, payroll, legal, and business teams.
- Monitor vendor service delivery and costs.
5. Policy & Reporting
- Maintain global mobility policies and procedures.
- Track mobility cases, costs, and compliance requirements.
- Prepare reports and recommendations for management.
KEY PERFORMANCE INDICATORS (KPIs)
- Timely completion of mobility and immigration cases.
- Immigration and regulatory compliance.
- Employee satisfaction with mobility services.
- Accuracy of mobility documentation.
- Vendor performance and cost management.
- Successful completion of international assignments.
QUALIFICATIONS
- Bachelor’s degree in Human Resources, Business Administration, International Relations, or a related field.
- 5+ years of experience in global mobility, immigration, HR, or international assignments.
- Knowledge of Canadian and international immigration processes is an advantage.
REQUIRED SKILLS & COMPETENCIES
- Global mobility management
- Immigration coordination
- Regulatory compliance
- Project management
- Stakeholder management
- Vendor management
- Communication and negotiation
- Problem-solving
- HR systems and reporting
- Confidentiality and attention to detail
CORE VALUES
- Integrity
- Compliance
- Accountability
- Professionalism
- Collaboration
- Respect
- Excellence
WORKING RELATIONSHIPS
Internal:
- HR Team
- Legal & Compliance
- Payroll
- Finance
- Business Leaders
External:
- Immigration counsel
- Relocation providers
- Government agencies
- Mobility service providers
ROLE EXPECTATIONS
- Manage mobility cases accurately and efficiently.
- Maintain compliance with immigration and employment requirements.
- Provide responsive support to relocating employees.
- Coordinate effectively with internal and external stakeholders.
- Protect confidential employee and immigration information.
- Identify opportunities to improve global mobility processes.