HR Generalist

HR GENERALIST JOB SUMMARY The HR Generalist is responsible for supporting day-to-day human resources activities, including recruitment, employee records, onboarding, employee relations, HR administration, and policy implementation. The role provides general HR support to employees and management while ensuring HR processes are handled accurately and efficiently. KEY RESPONSIBILITIES 1. HR Administration

• Manage daily HR administrative activities and employee documentation.
• Maintain accurate and up-to-date employee records and HR systems.
• Support the implementation of HR policies and procedures.

2. Recruitment & Onboarding

• Support recruitment, interview coordination, selection, and onboarding activities.
• Maintain candidate and recruitment records.
• Coordinate onboarding activities for new employees.

3. Employee Relations & Support

• Respond to employee HR-related questions and concerns.
• Support conflict resolution and employee relations activities.
• Promote positive workplace practices and employee engagement.

4. Performance & Employee Development

• Support performance reviews and employee evaluation processes.
• Assist with training and employee development initiatives.
• Track employee development activities and required documentation.

5. HR Compliance & Reporting

• Support compliance with company policies and applicable employment requirements.
• Prepare HR reports, trackers, and workforce information.
• Maintain confidentiality and accuracy of employee information.

KEY PERFORMANCE INDICATORS (KPIs)

• Recruitment and onboarding completion rate.
• Accuracy and completeness of employee records.
• Timeliness of HR administrative processes.
• Employee issue resolution turnaround time.
• HR policy and process compliance rate.

QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
• 2–4 years of experience in HR or a related administrative role.
• Experience in recruitment, employee relations, onboarding, and HR administration is preferred.
• Knowledge of HR systems and Microsoft Office/Google Workspace.

ROLE EXPECTATIONS

• Provide reliable and timely HR support to employees and management.
• Maintain accurate and organized HR records.
• Support efficient recruitment and onboarding processes.
• Handle employee information with confidentiality and professionalism.
• Ensure HR activities follow established policies and procedures.

LOCATION The primary location for this role is Accra, Ghana.