HR MANAGER

JOB SUMMARY The HR Manager is responsible for managing and coordinating the organization's human resources activities, including employee relations, recruitment, performance management, HR policies, employee development, and compliance. The role supports management and employees while ensuring effective HR processes and a positive workplace environment. KEY RESPONSIBILITIES 1. HR Management & Administration

Manage day-to-day HR operations and administrative activities.
Maintain accurate employee records, documentation, and HR systems.
Ensure HR policies and procedures are consistently implemented.

2. Recruitment & Workforce Management

Coordinate recruitment, selection, and onboarding activities.
Work with department heads to identify staffing needs.
Support workforce planning and employee retention initiatives.

3. Employee Relations & Performance

Address employee concerns and support effective conflict resolution.
Coordinate performance management and appraisal processes.
Promote employee engagement, professionalism, and workplace standards.

4. Policies, Compliance & Employee Development

Develop, implement, and maintain HR policies and procedures.
Support compliance with applicable employment laws and organizational requirements.
Coordinate training, development, and employee growth initiatives.

5. HR Reporting & Management Support

Prepare HR reports, workforce analytics, and management updates.
Monitor HR metrics and identify areas requiring attention.
Provide HR guidance and operational support to management.

KEY PERFORMANCE INDICATORS (KPIs)

Recruitment and onboarding completion rate.
Employee retention and turnover rate.
HR process and documentation accuracy.
Employee engagement and satisfaction.
Timeliness of HR issue resolution and service delivery.

QUALIFICATIONS

Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
3–5 years of experience in HR management or a related HR role.
Experience managing recruitment, employee relations, performance management, and HR operations.
Knowledge of HR policies, employment practices, and HR systems.

REQUIRED SKILLS & COMPETENCIES

Human resources management
Recruitment and talent management
Employee relations
Performance management
HR policy and compliance
Conflict resolution
HR reporting and data management
Strong communication and interpersonal skills
Leadership and decision-making
Organization and attention to detail
Confidentiality and discretion
Ability to manage multiple priorities

ROLE EXPECTATIONS

Ensure HR operations are efficient, accurate, and compliant.
Support effective recruitment and employee retention.
Maintain positive employee relations and workplace standards.
Provide timely and professional HR support to management and employees.
Maintain confidentiality and accuracy when handling employee information.