HRIS ANALYST
JOB SUMMARY
The HRIS Analyst supports the administration, maintenance, and optimization of HR information systems. The role ensures accurate employee data, supports HR reporting, assists with system issues, and helps improve HR processes through effective use of technology.
The position works closely with HR, IT, managers, and employees to maintain reliable HR systems, provide user support, and ensure HR data is accurate and secure.
KEY RESPONSIBILITIES
1. HRIS Administration
- Maintain and update employee information in HRIS platforms.
- Support system configuration, user access, and routine maintenance.
- Monitor system functionality and identify issues.
- Assist with HRIS upgrades and system changes.
2. Data Management
- Maintain accurate and confidential employee records.
- Conduct regular data audits and quality checks.
- Identify and correct data inconsistencies.
- Ensure employee information is updated promptly.
3. Reporting & Analytics
- Prepare HR reports and workforce data for management.
- Generate standard and ad-hoc HRIS reports.
- Support HR metrics and data analysis.
- Ensure reports are accurate and delivered on time.
4. User Support
- Respond to HRIS questions and user requests.
- Troubleshoot basic system issues and escalate technical problems when required.
- Assist employees and HR staff with system navigation.
- Develop or maintain user guides and process documentation.
5. Process Improvement
- Identify opportunities to improve HR processes through technology.
- Support automation and system efficiency initiatives.
- Assist with HRIS testing and implementation projects.
- Document system processes and procedures.
6. Compliance & Security
- Maintain confidentiality of employee information.
- Support HR data protection and security requirements.
- Monitor appropriate system access and permissions.
- Assist with HRIS audits and compliance activities.
KEY PERFORMANCE INDICATORS (KPIs)
- HRIS data accuracy.
- Timely resolution of system issues.
- Accuracy and timeliness of HR reports.
- User satisfaction and support response time.
- Successful completion of system updates and projects.
- Data security and compliance.
- HRIS process efficiency.
QUALIFICATIONS
- Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field.
- 2–4 years of experience in HRIS, HR operations, data analysis, or a related role.
- Experience working with HRIS platforms and HR data.
- HRIS or HR-related certification is an advantage.
REQUIRED SKILLS & COMPETENCIES
- HRIS administration
- HR data management
- HR reporting and analytics
- Data accuracy and attention to detail
- Technical troubleshooting
- Process improvement
- Data confidentiality
- Problem-solving skills
- Communication and user support
- Microsoft Office and HR technology tools
CORE VALUES
- Integrity
- Professionalism
- Accountability
- Confidentiality
- Collaboration
- Excellence
- Innovation
- Continuous Improvement
WORKING RELATIONSHIPS
Internal:
- HRIS Manager / Head of HR
- HR Team
- IT Team
- Managers
- Employees
External:
- HRIS vendors
- Technology providers
- Technical support partners
ROLE EXPECTATIONS
- Maintain accurate and secure HR data.
- Provide timely and effective HRIS support.
- Deliver accurate HR reports and information.
- Support system improvements and HR technology projects.
- Protect confidential employee information.
- Demonstrate strong attention to detail, professionalism, and accountability.