JOB SUMMARY
The HRIS Manager is responsible for managing and maintaining the organization’s Human Resources Information Systems (HRIS) to ensure accurate, secure, and efficient HR data and processes. The role supports HR operations through effective system administration, reporting, data management, and process improvement.
The position works closely with HR, IT, managers, and employees to optimize HR systems, maintain data integrity, support system users, and ensure HR technology meets organizational needs.
KEY RESPONSIBILITIES 1. HRIS Management Manage and maintain HRIS platforms and related HR technology. Configure systems and user access based on business requirements. Ensure HR systems are accurate, secure, and operational. Monitor system performance and resolve issues. 2. HR Data Management Maintain accurate employee records and HR data. Conduct regular data audits and quality checks. Ensure appropriate data security and confidentiality. Manage employee data updates and system changes. 3. Reporting & Analytics Develop HR reports and dashboards for management. Provide workforce data and insights to support decision-making. Monitor HR metrics and system-generated reports. Ensure reporting data is accurate and timely. 4. System Implementation & Improvement Support HRIS implementations, upgrades, and integrations. Identify opportunities to automate and improve HR processes. Test system changes and ensure successful implementation. Document system processes and procedures. 5. User Support & Training Provide HRIS support to HR staff, managers, and employees. Troubleshoot system-related issues and coordinate technical support when needed. Develop user guides and provide system training. Promote effective use of HR technology. 6. Compliance & Security Support compliance with applicable HR data protection requirements. Maintain appropriate system access controls. Monitor data security and confidentiality. Support audits and HR technology compliance activities. KEY PERFORMANCE INDICATORS (KPIs) HRIS data accuracy and integrity. System availability and reliability. Timely resolution of HRIS issues. User satisfaction and system adoption. Accuracy and timeliness of HR reporting. Successful system implementations and upgrades. Compliance with data security requirements. Process automation and efficiency improvements. QUALIFICATIONS Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field. 4–6 years of experience in HRIS, HR technology, HR operations, or a related role. Experience with HRIS platforms, reporting, and data management. HRIS or HR-related certification is an advantage. REQUIRED SKILLS & COMPETENCIES HRIS administration HR data management HR reporting and analytics Systems implementation Data security and confidentiality Process improvement and automation Technical troubleshooting User training and support Project management Analytical and problem-solving skills Microsoft Office and HR technology platforms Attention to detail CORE VALUES Integrity Professionalism Accountability Confidentiality Collaboration Excellence Innovation Continuous Improvement WORKING RELATIONSHIPS
Internal:
Head of HR / HR Director HR Team IT Team Department Managers Employees Senior Management
External:
HRIS vendors Technology providers Consultants Technical support partners ROLE EXPECTATIONS Maintain accurate, secure, and reliable HR systems. Provide timely HRIS support to users. Protect confidential employee information. Deliver accurate HR reports and workforce data. Support effective HR technology adoption. Identify opportunities to improve HR processes and systems. Maintain professionalism, accountability, and attention to detail.