International Assignment Manager

INTERNATIONAL ASSIGNMENT MANAGER

JOB SUMMARY

The International Assignment Manager oversees employee international assignments, ensuring effective planning, coordination, compliance, and support throughout the assignment lifecycle. The role manages mobility programs, vendors, costs, documentation, and employee needs.

KEY RESPONSIBILITIES

1. International Assignment Management

• Manage international assignments from planning through completion.
• Coordinate assignment timelines, requirements, and employee transitions.

2. Immigration & Compliance

• Oversee immigration, work authorization, and assignment documentation.
• Ensure assignments comply with applicable policies and regulatory requirements.

3. Employee & Family Support

• Provide guidance to employees and families throughout international assignments.
• Address relocation, accommodation, and assignment-related concerns.

4. Vendor & Stakeholder Management

• Manage relationships with relocation, immigration, tax, and other mobility providers.
• Coordinate with HR, payroll, finance, and business leaders on assignment matters.

5. Cost Management & Reporting

• Monitor assignment costs, budgets, and related expenses.
• Prepare mobility reports and recommend process improvements where appropriate.

KEY PERFORMANCE INDICATORS (KPIs)

• Timely and successful completion of international assignments.
• Assignment documentation and compliance accuracy.
• Employee support and issue resolution turnaround time.
• Assignment cost and budget management.
• Accuracy and timeliness of mobility reporting.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, International Relations, or a related field.
• 4–6 years of experience in global mobility, international assignments, HR, or relocation.
• Strong knowledge of international mobility, immigration, and relocation processes.
• Strong organizational, communication, problem-solving, and stakeholder management skills.

ROLE EXPECTATIONS

• Manage international assignments professionally and efficiently.
• Maintain accurate and confidential employee information.
• Ensure assignment requirements and deadlines are consistently met.
• Build effective relationships with employees, vendors, and internal stakeholders.
• Identify opportunities to improve mobility processes and employee experience.

LOCATION

Mississauga, Ontario, Canada