Sales Intern

SALES INTERN

JOB OVERVIEW

Sizanid Staffing is looking for a motivated and enthusiastic Sales Intern to support the Sales & Business Development team while gaining practical experience in sales, business development, lead generation, client communication, and customer relationship management.

The successful candidate will assist with identifying prospective clients, conducting market research, supporting outreach activities, maintaining sales records, following up on leads, and preparing sales materials. The internship provides an opportunity to develop practical knowledge of B2B sales and gain exposure to Sizanid Staffing's HR, recruitment, staffing, training, and workforce solutions.

JOB SUMMARY

The Sales Intern provides administrative, research, and operational support to the sales team. The role assists with prospecting, lead generation, lead qualification, CRM management, sales documentation, appointment scheduling, and follow-up activities under the supervision of the Sales Manager.

The Sales Intern is expected to demonstrate a strong willingness to learn, professionalism, good communication skills, attention to detail, and the ability to work effectively as part of a sales team.

KEY RESPONSIBILITIES

1. Lead Generation & Prospecting

• Assist in identifying potential clients and business opportunities.
• Research companies and organizations that may require Sizanid Staffing's services.
• Support the development and maintenance of prospect lists.
• Assist with outbound sales activities through approved channels.
• Identify relevant decision-makers and contact information.

2. Market Research

• Conduct basic research on target industries and organizations.
• Research potential clients, competitors, and market trends.
• Gather information that can support sales activities.
• Assist in identifying new sectors and business opportunities.
• Share relevant market insights with the Sales Manager.

3. Sales Outreach Support

• Assist with sales calls, emails, and other prospecting activities.
• Support the preparation of outreach messages.
• Follow up with prospects under supervision.
• Respond to basic prospect enquiries using approved information.
• Escalate complex enquiries to the appropriate sales team member.

4. Lead Qualification

• Assist in gathering information about prospective clients.
• Record prospect needs, interests, and requirements.
• Support the sales team in determining lead qualification.
• Maintain accurate information on prospective clients.
• Ensure qualified leads are appropriately handed over to the sales team.

5. CRM & Sales Records

• Update CRM records accurately and consistently.
• Record prospect interactions, calls, emails, meetings, and follow-ups.
• Maintain organized lead and prospect databases.
• Update sales pipeline information as instructed.
• Assist with data cleaning and verification.

6. Appointment & Meeting Support

• Assist with scheduling sales meetings and consultations.
• Confirm appointments with prospects.
• Prepare basic meeting materials.
• Maintain records of scheduled meetings.
• Follow up on assigned meeting actions.

7. Sales Materials & Documentation

• Assist with preparing sales presentations and documents.
• Support the development and organization of sales materials.
• Help maintain updated service information and sales resources.
• Assist with preparing proposals and quotations under supervision.
• Ensure sales documents are properly organized.

8. Client & Prospect Communication

• Maintain professional communication with prospects and clients.
• Assist with responding to enquiries.
• Direct client requests to the appropriate team members.
• Support follow-up communication after sales meetings.
• Maintain confidentiality when handling client information.

9. Sales Reporting Support

• Assist with preparing daily, weekly, and monthly sales activity reports.
• Track outreach, leads, appointments, and follow-ups.
• Assist with monitoring sales team activity.
• Compile basic sales data for management review.
• Ensure assigned reports are accurate and submitted on time.

10. Cross-Departmental Support

• Work with Marketing to support lead-generation activities.
• Coordinate with Recruitment and Staffing teams when gathering client requirements.
• Support Client Services with relevant client information when required.
• Assist Operations with sales-related administrative tasks.
• Participate in departmental meetings and activities.

11. Sales Training & Learning

• Participate in sales training and coaching sessions.
• Learn Sizanid Staffing's products, services, and target markets.
• Develop knowledge of sales processes and techniques.
• Learn how to use CRM and other approved sales tools.
• Apply feedback from supervisors to improve performance.

12. General Sales Support

• Assist the Sales Manager and sales team with assigned tasks.
• Support sales campaigns and business development initiatives.
• Maintain organized sales files and records.
• Assist with special sales projects.
• Perform other reasonable duties assigned by the Sales Manager.

KEY PERFORMANCE INDICATORS (KPIs)

• Number of qualified prospects identified
• Number of leads generated
• Accuracy of prospect and CRM records
• Sales outreach activities completed
• Follow-up completion rate
• Appointment scheduling support
• Timeliness of assigned tasks
• Accuracy of sales reports
• Completion of assigned sales projects
• Participation in sales training
• Demonstrated improvement in sales knowledge and skills
• Professionalism and responsiveness
• Adherence to sales processes and procedures

QUALIFICATIONS

• Current student, recent graduate, or graduate pursuing a degree in Marketing, Sales, Business Administration, Communications, Management, Economics, or a related field.
• Strong interest in sales, business development, and client relationship management.
• Previous sales, customer service, volunteering, or business experience is an advantage but not required.
• Basic knowledge of Microsoft Office or Google Workspace.
• Willingness to learn and develop practical sales skills.

REQUIRED SKILLS & COMPETENCIES

• Communication skills
• Customer service
• Basic sales knowledge
• Lead generation
• Market research
• Prospecting
• Data entry
• CRM basics
• Written communication
• Active listening
• Organization
• Time management
• Attention to detail
• Teamwork
• Problem-solving
• Follow-up skills
• Professionalism
• Adaptability
• Willingness to learn
• Confidentiality

CORE VALUES

• Integrity
• Professionalism
• Accountability
• Excellence
• Client Focus
• Collaboration
• Respect
• Continuous Learning
• Responsiveness
• Continuous Improvement

WORKING RELATIONSHIPS

Internal:

• Sales Manager
• Head of Sales
• Sales Representatives
• Inside Sales Representatives
• Sales Enablement Manager
• Business Development Team
• Marketing Department
• HR & Recruitment Department
• Staffing Department
• Client Services Department
• Operations Department

External:

• Prospective clients
• Existing clients
• Business contacts
• Corporate decision-makers
• Business partners

ROLE EXPECTATIONS

• Demonstrate a strong willingness to learn and develop sales skills.
• Complete assigned tasks accurately and within agreed deadlines.
• Maintain professional communication with prospects and team members.
• Keep CRM and sales records accurate and up to date.
• Follow established sales processes and instructions.
• Demonstrate initiative while working within the scope of the internship.
• Seek feedback and apply it to improve performance.
• Maintain confidentiality of client and company information.
• Work collaboratively with the Sales team and other departments.
• Demonstrate professionalism, reliability, enthusiasm, and accountability.