Supplier Quality Specialist

SUPPLIER QUALITY SPECIALIST

JOB SUMMARY

The Supplier Quality Specialist ensures suppliers meet company standards for quality, reliability, and compliance by monitoring supplier performance and addressing quality issues.

KEY RESPONSIBILITIES

1. Supplier Quality Management

• Evaluate supplier quality and performance against agreed standards.
• Monitor product and service quality from suppliers.
• Maintain supplier quality records and documentation.

2. Quality Issues & Corrective Actions

• Investigate supplier-related quality issues.
• Coordinate corrective and preventive actions with suppliers.
• Follow up to ensure issues are resolved effectively.

3. Supplier Audits & Compliance

• Support supplier assessments and quality audits.
• Ensure suppliers meet contractual and quality requirements.
• Identify potential quality and supply risks.

4. Reporting & Coordination

• Prepare supplier quality and performance reports.
• Work with Procurement, Operations, and Quality teams to resolve issues.
• Support supplier improvement initiatives.

KEY PERFORMANCE INDICATORS (KPIs)

• Supplier quality compliance.
• Supplier defect and issue rates.
• Corrective action closure time.
• Supplier audit completion.
• Overall supplier performance.

QUALIFICATIONS

• Bachelor’s degree in Quality Management, Supply Chain, Engineering, Procurement, or a related field.
• 1–3 years of supplier quality, procurement, or quality assurance experience.
• Strong analytical and problem-solving skills.
• Good communication and supplier management abilities.
• Proficiency in Microsoft Office and quality management systems.

ROLE EXPECTATIONS

• Maintain consistent supplier quality standards.
• Identify and address supplier quality risks promptly.
• Maintain accurate supplier quality records.
• Support continuous improvement in supplier performance.