TIME & ATTENDANCE SPECIALIST
JOB SUMMARY
The Time & Attendance Specialist is responsible for maintaining accurate employee time and attendance records, monitoring attendance data, and supporting timely resolution of attendance issues. The role ensures timekeeping information is accurate and properly reflected in workforce and payroll processes.
KEY RESPONSIBILITIES
1. Time & Attendance Management
- Monitor and maintain employee time and attendance records.
- Review timesheets, clock-ins, clock-outs, and attendance data.
- Identify missing, inaccurate, or unusual time entries.
- Process approved attendance adjustments.
2. Attendance Monitoring
- Track employee attendance, absences, lateness, and overtime.
- Follow up on attendance discrepancies with employees and managers.
- Prepare attendance reports and summaries.
- Escalate recurring attendance issues when necessary.
3. Payroll & HR Support
- Provide accurate attendance information for payroll processing.
- Coordinate with HR and payroll teams on timekeeping matters.
- Support leave, overtime, and attendance-related record updates.
- Maintain confidential employee information.
4. Systems & Reporting
- Maintain accurate data in time and attendance systems.
- Assist with system updates and troubleshooting.
- Generate routine attendance and workforce reports.
- Support audits and record reviews.
KEY PERFORMANCE INDICATORS (KPIs)
- Time and attendance data accuracy.
- Timely resolution of attendance discrepancies.
- Payroll data accuracy and submission timelines.
- Attendance record completeness.
- Accuracy of overtime and leave records.
- Timely preparation of attendance reports.
QUALIFICATIONS
- Bachelor’s degree in Human Resources, Business Administration, Accounting, Operations, or a related field.
- 1–3 years of experience in timekeeping, HR, payroll, workforce management, or administration.
- Experience with time and attendance or HRIS systems is an advantage.
REQUIRED SKILLS & COMPETENCIES
- Time and attendance management
- Data entry and record keeping
- Payroll support
- HRIS and timekeeping systems
- Excel and reporting
- Attention to detail
- Confidentiality
- Problem-solving
- Organization and time management
- Communication skills
CORE VALUES
- Integrity
- Professionalism
- Accountability
- Accuracy
- Confidentiality
- Collaboration
- Excellence
- Continuous Improvement
WORKING RELATIONSHIPS
Internal:
- Workforce Planning & Scheduling Manager
- HR Team
- Payroll Team
- Operations Team
- Department Managers
- Employees
External:
- Timekeeping system providers
- Payroll service providers
- Technology vendors
ROLE EXPECTATIONS
- Maintain accurate and timely attendance records.
- Identify and resolve timekeeping discrepancies promptly.
- Provide accurate information to HR and payroll teams.
- Maintain confidentiality of employee records.
- Support effective use of time and attendance systems.
- Complete reports and assigned tasks within deadlines.
- Demonstrate accuracy, professionalism, accountability, and attention to detail.