Training and Development Specialist

JOB SUMMARY

The Training and Development Specialist supports the design, coordination, and delivery of employee learning and development programs. The role helps identify training needs, organize learning activities, maintain training records, and evaluate program effectiveness.

The position works closely with HR, managers, employees, and training providers to support employee growth, skill development, and organizational performance.

KEY RESPONSIBILITIES 1. Training Coordination Coordinate employee training programs and learning activities. Schedule training sessions, facilitators, and learning resources. Communicate training requirements and schedules to employees. Maintain accurate training attendance and completion records. 2. Training Needs Assessment Assist in identifying employee and departmental training needs. Support skills gap assessments and development planning. Recommend relevant training and learning opportunities. 3. Learning Program Support Assist with developing training materials, presentations, and resources. Support in-person, virtual, and blended learning programs. Coordinate with internal and external trainers. 4. Employee Development Support employee career development and professional growth initiatives. Assist with mentoring, coaching, and development programs. Promote continuous learning across the organization. 5. Evaluation & Reporting Collect employee feedback following training programs. Monitor training participation and completion. Evaluate training effectiveness and identify areas for improvement. Prepare training reports and maintain learning records. 6. Learning Systems & Administration Maintain training databases and Learning Management Systems (LMS). Organize learning materials and employee development records. Ensure training documentation is accurate and up to date. 7. Stakeholder Coordination Work with HR, managers, and employees to support learning initiatives. Coordinate with external training providers and consultants. Assist with HR and organizational development projects as required. KEY PERFORMANCE INDICATORS (KPIs) Training completion and participation rates. Employee satisfaction with training programs. Training program effectiveness. Accuracy of training records and reports. Timely coordination of learning activities. Employee development plan completion. LMS and learning platform usage. Number of training initiatives successfully delivered. QUALIFICATIONS Bachelor’s degree in Human Resources, Psychology, Education, Business Administration, or a related field. 2–4 years of experience in training, learning and development, HR, or a related role. Experience coordinating or supporting employee training programs. HR or Learning & Development certification is an advantage. REQUIRED SKILLS & COMPETENCIES Training coordination Learning and development Training needs assessment Employee development Presentation and facilitation skills Communication and interpersonal skills Organization and time management Reporting and documentation Project coordination Microsoft Office and digital learning tools Attention to detail Problem-solving skills CORE VALUES Integrity Professionalism Accountability Collaboration Respect Excellence Continuous Improvement Employee Development WORKING RELATIONSHIPS

Internal:

HR Team Learning & Development Manager Department Heads and Managers Employees Senior Management

External:

Training providers Trainers and facilitators Learning consultants Professional organizations ROLE EXPECTATIONS Coordinate training activities efficiently and professionally. Maintain accurate learning and development records. Support meaningful employee development opportunities. Provide timely communication and follow-up on training activities. Evaluate training outcomes and support continuous improvement. Demonstrate professionalism, collaboration, accountability, and attention to detail.