VISA SPECIALIST
JOB SUMMARY
The Visa Specialist coordinates visa applications and related immigration processes for employees and candidates. The role ensures applications, documentation, deadlines, and communication are managed accurately and efficiently.
KEY RESPONSIBILITIES
1. Visa Application Management
- Coordinate visa applications from preparation through submission and completion.
- Track application progress, deadlines, appointments, and visa validity.
2. Documentation & Compliance
- Review and organize required visa and immigration documents.
- Ensure applications meet applicable requirements and company procedures.
3. Employee & Candidate Support
- Guide employees and candidates through visa application requirements.
- Respond to inquiries and provide timely updates on application status.
4. External Coordination
- Liaise with immigration professionals, consulates, government authorities, and service providers.
- Follow up on application requests, appointments, and outstanding documentation.
5. Records & Reporting
- Maintain accurate and confidential visa case records.
- Prepare reports and monitor upcoming visa expirations and renewals.
KEY PERFORMANCE INDICATORS (KPIs)
- Timely processing and submission of visa applications.
- Accuracy and completeness of visa documentation.
- Compliance with visa requirements and deadlines.
- Employee and candidate inquiry response time.
- Accuracy of visa records, tracking, and reporting.
QUALIFICATIONS
- Bachelor’s degree in Human Resources, Business Administration, International Relations, Law, or a related field.
- 2–4 years of experience in visa processing, immigration, global mobility, or HR.
- Knowledge of visa documentation and application processes.
- Strong organizational, communication, problem-solving, and attention-to-detail skills.
ROLE EXPECTATIONS
- Manage visa cases accurately, efficiently, and confidentially.
- Monitor application deadlines, appointments, and visa expirations.
- Communicate clearly with applicants and external stakeholders.
- Maintain complete and up-to-date visa records.
- Demonstrate professionalism, accountability, and attention to detail.
LOCATION
Mississauga, Ontario, Canada